Industries

Microsoft, data and AI for retail and distribution

We help retailers and distributors connect commerce, inventory and customer data on Microsoft, so merchandising, stock and service decisions run on one current view.

Industry context

The data problem in retail and distribution

Retailers and distributors run on point of sale, ecommerce, warehouse and finance systems that rarely share a single view of stock or the customer.

Merchandising, replenishment and service decisions then get made on yesterday data, or on numbers that do not reconcile across channels.

Margins are thin, so overstock, stockouts and missed demand each cost more than they should.

Veratas connects commerce, inventory and customer data on Microsoft Dynamics 365 and the data platform, so teams act on one current, reconciled view.

Where we help

How Veratas helps retail and distribution

From a single merchandising dashboard to a full commerce and analytics platform, we deliver Microsoft the way retail runs.

Run commerce on Dynamics 365

Point of sale, ecommerce, inventory and customer service on one omnichannel platform.

See stock in one place

Inventory and supply visibility across channels and locations, so replenishment and allocation are based on real demand.

Know your customer

Power BI on customer, transaction and loyalty data for a single view of value and behaviour across channels.

Sharpen merchandising

Dashboards for sales, margin, stock turn and supplier performance that update fast enough to act on.

Build toward AI

Governed commerce and customer data that is ready for Copilot and demand forecasting, once the foundation is in place.

How we deliver

How Veratas delivers for retail and distribution

A delivery approach that fits the pace and seasonality of a retail operation.

01

Assess channels and data

We map your commerce, inventory, finance and customer systems and the decisions that need better data, then agree priorities.

02

Design the platform

We design the Dynamics 365 and data platform to give one view of stock and the customer across channels.

03

Build and roll out

We configure commerce, build the analytics, migrate data and roll out around your trading calendar to avoid peak disruption.

04

Run and improve

We provide managed support and refine reporting and forecasting as ranges, channels and demand change.

Keep exploring

Retail and distribution solutions

The capabilities behind this work, each with its own detail.

Dynamics 365 for retail and distribution

Omnichannel commerce, inventory and service on one platform.

View solution →

Power BI for retail and distribution

Sales, margin, stock and customer analytics across channels.

View solution →

FAQ

Frequently asked questions

Common questions from retail and distribution teams

Yes. Dynamics 365 brings point of sale, ecommerce, inventory and service onto one platform, so stock and customer data are consistent across channels.

No. We plan delivery around your trading calendar and peak periods, and phase the rollout so day to day trading keeps running.

Yes. We bring inventory and supply data together so replenishment, allocation and reporting are based on one current view across locations.

Yes. Once commerce and customer data is governed in one place, it is ready for Power BI, forecasting and Copilot scenarios on demand and range.

Get started

Let's talk about your retail data

Tell us where stock, margin or customer insight is slipping, and we will map the Microsoft path to fix it.