Microsoft 365: migration, governance, and adoption

Yes. Google Workspace to Microsoft 365 migrations cover Gmail to Exchange Online, Google Drive to OneDrive, Google Sites/Groups to SharePoint, and Google Meet/Chat to Microsoft Teams. We use the Microsoft 365 Migration Tool plus third-party tools (BitTitan MigrationWiz, Quest On Demand Migration) depending on volume and complexity.

Cutover: move all mailboxes in one batch, fits organisations under ~150 mailboxes. Staged: phased mailbox migration over weeks/months, for legacy Exchange 2003/2007 environments. Hybrid: keeps on-prem Exchange alongside Exchange Online with shared address space and free/busy, for organisations migrating over many months or keeping some on-premises. Hybrid is now Microsoft's default for any organisation with 250+ mailboxes.

No, modern Exchange migrations are designed for zero downtime to end users. Mailboxes move in background batches. Mail routing during transition uses MX records and connector routing. Users may notice a brief Outlook reconnect on their cutover day, but no mail is lost and no inbox access is interrupted.

Three options: Microsoft Calling Plans (M365 hosts PSTN), Direct Routing (you bring your SBC and carrier), or Operator Connect (Microsoft-managed carrier partnership). We design the right mix per site, handle number porting, configure dial plans and emergency calling, and integrate with contact center solutions (Microsoft Dynamics 365 Customer Service or partner solutions like Nice CXone, Genesys).

Microsoft Viva is the Microsoft employee experience platform, Viva Connections (intranet), Viva Engage (Yammer evolved), Viva Learning, Viva Insights (analytics), Viva Goals, Viva Topics (knowledge), Viva Glint (employee surveys). Most clients start with Viva Connections + Insights, then add modules. We deploy Viva alongside Microsoft 365 E3/E5, it's licensed as the Viva Suite or per-module.

We deploy SharePoint information architecture with hub sites, sensitivity labels for sites, site templates aligned to use cases (project, department, knowledge base), and lifecycle policies (auto-archive, inactivity-based deletion). Microsoft Syntex (Premium) for content classification. Microsoft Purview for content governance and retention.

Yes. We use Microsoft Migration Manager for shallow Box/Dropbox/Egnyte source moves, or partner tools (Mover, ShareGate, Quest) for complex hierarchies with permission preservation. Sharing-link mapping (Box public links → SharePoint guest links) is the trickiest part, we plan that explicitly with stakeholders.

Microsoft Defender for Office 365 anti-phishing/Safe Links/Safe Attachments. Conditional Access policies covering MFA, compliant device, location, risk. Microsoft Intune device baseline for Windows/macOS/iOS/Android. Microsoft Entra ID hardening (block legacy auth, password policy, identity protection). Microsoft Purview sensitivity labels (default Internal, Confidential, Highly Confidential) and DLP policies for common sensitive content. Microsoft Secure Score baseline at 65+ by go-live.

Microsoft 365 Usage Analytics (active users by workload), Microsoft Productivity Score (collaboration patterns), Microsoft Viva Insights (focus time, after-hours work, meeting load), Teams Call Analytics and quality dashboards (for Teams Phone), and licence utilisation reports. We tie these to client-specific KPIs, e.g. 'reduce email volume by 20% by end of quarter 2' or 'increase Teams active users to 90% within 3 months'.

Tenant setup, email and data migration for up to 25 users, a security baseline (MFA and conditional access), Teams, SharePoint Online and OneDrive setup, standard configuration, train-the-trainer, and go-live with hypercare. Typically live in 2 to 3 weeks.

More than 25 users, multi-tenant or on-premises Exchange migrations, full Defender XDR or Microsoft Sentinel, a custom SharePoint intranet, Power Platform, and third-party integrations sit outside the standard package and are quoted transparently before any work starts.